tkx8 Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains exactly what data tkx8 collects, how it is used, and what rights you hold as a player.
Introduction
tkx8 ("the Platform", "we", "us") is committed to protecting the privacy and personal data of every player and visitor who uses the tkx8 website and services. This Privacy Policy explains what personal information we collect, the purposes for which we use it, how we store and protect it, who we may share it with, and what rights you have in relation to your own data. This policy applies to all users of the tkx8 platform, including registered players, visitors to the website, and any person who contacts us through our support channels.
By registering for an account, logging in to the platform, or otherwise using any tkx8 service, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you should not use the tkx8 platform. We encourage you to read this document carefully and to contact us at [email protected] if you have any questions about how your data is handled.
Privacy at a Glance
SSL Encrypted
All data transmitted between your device and tkx8 is protected with SSL encryption at all times.
No Third-Party Sales
tkx8 does not sell or rent your personal data to any third party for marketing purposes, ever.
Bangladesh-Based Data Use
Your data is used to operate your tkx8 account, process bKash and Nagad payments, and improve your experience on the platform.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by tkx8 at any time.
Cookies Used
tkx8 uses essential and analytics cookies to keep your session secure and to understand how players use the platform.
Contact Us
For any privacy concern or data request, email [email protected]. We aim to respond within 5 business days.
1. Information We Collect
tkx8 collects personal data that is necessary to operate the platform, verify player identity, process transactions, and comply with platform security obligations. We collect only what is reasonably required for these purposes and do not collect sensitive personal data beyond what is needed for KYC verification and payment processing.
Registration Information
When you create a tkx8 account, we collect your name, Bangladesh mobile number, date of birth, and any other details you provide during registration. This information is used to create and maintain your account, to verify your age (21+), and to process identity verification if required. You are responsible for ensuring that the registration information you provide is accurate and up to date.
Transaction and Payment Data
We collect records of all deposits and withdrawals made through your tkx8 account, including the payment method used (bKash, Nagad, Rocket, or other), transaction amounts, timestamps, and transaction reference numbers. We do not store full payment account credentials. Payment method details (such as a bKash number) are retained only to the extent necessary to process transactions and comply with anti-money laundering requirements.
Technical and Device Data
When you access tkx8, we automatically collect certain technical information including your IP address, device type (Android, iOS, or other), browser type and version, operating system, pages visited on the platform, session duration, and general geographic location derived from IP address (country and city level — we do not collect GPS data). This information is used for platform security, fraud detection, and to improve the performance and usability of the platform for Bangladesh players.
2. How We Use Your Information
tkx8 uses the personal data we collect only for the purposes described in this policy. We do not use your data for purposes that are incompatible with those for which it was originally collected. The primary purposes for which tkx8 processes personal data are set out below.
Account Operation and Service Delivery
Your registration data and account history are used to operate your tkx8 account, authenticate your logins, process your deposits and withdrawals via bKash, Nagad, and Rocket, credit winnings to your account, apply bonuses and promotions where applicable, and provide customer support. These uses are essential to the delivery of the tkx8 service and cannot be opted out of while you hold an active account.
Security, Fraud Prevention, and Compliance
Technical and transaction data is used to detect and prevent fraudulent activity, money laundering, bonus abuse, duplicate account creation, and other prohibited conduct as defined in the tkx8 Terms and Conditions. We may share this data with third-party fraud prevention services where necessary. Your data is also used to fulfil our age verification obligations (minimum age 21) and to respond to lawful requests from authorities where required.
Platform Improvement and Analytics
Aggregated and anonymised usage data is used to understand how players navigate the platform, which games are most popular, where technical performance issues occur, and how to improve the overall experience for Bangladesh players. This data is analysed at aggregate level and is not linked back to individual player identities.
3. Payment Data and Financial Transactions
All financial transactions on tkx8 are processed in Bangladeshi Taka (BDT) through our integrated payment partners — bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, your transaction is handled by the relevant payment provider's own secure systems. tkx8 receives a transaction confirmation and reference number but does not receive or store your full mobile wallet PIN, password, or complete account credentials from any payment provider.
Transaction records are retained as part of your account history and are accessible to you through your account dashboard. These records are also retained by tkx8 as required for financial record-keeping and anti-money laundering compliance. If you request account closure, your transaction history will be retained for the period required by applicable record-keeping obligations, after which it will be securely deleted.
4. Cookies and Tracking Technologies
tkx8 uses cookies and similar tracking technologies to operate the platform, maintain your session, and gather analytics data that helps us improve the player experience. Cookies are small data files stored on your device when you visit the platform. You can control cookie settings through your browser, but disabling certain essential cookies may affect the functionality of the platform.
Essential Cookies
Essential cookies are required for the platform to function. They maintain your login session, remember your preferences, protect against cross-site request forgery, and ensure that the platform operates correctly on your device. These cookies cannot be disabled without breaking core platform functionality. They do not track your activity across other websites and are not used for advertising.
Analytics Cookies
Analytics cookies collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and where players encounter errors or exit. This data is aggregated and is not linked to individual player accounts. It is used exclusively to improve platform performance and usability. If you prefer not to be included in analytics data collection, you may disable analytics cookies through your browser settings without affecting core platform functionality.
5. Data Sharing and Third Parties
tkx8 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared with third parties only in the limited circumstances described in this section, and only to the extent necessary for the stated purpose.
Service Providers
tkx8 engages third-party service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket), game content providers (Pragmatic Play, Evolution Gaming, Spribe, and others), fraud detection services, and technical infrastructure providers. These third parties receive only the data necessary to perform their specific function and are contractually prohibited from using your data for any other purpose.
Legal and Regulatory Requirements
tkx8 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, by legal process, or in order to protect the rights, property, or safety of tkx8, its players, or the public. In such circumstances, tkx8 will disclose only the minimum data necessary to comply with the legal obligation and will, where permitted by law, notify you of any such disclosure.
6. Data Retention
tkx8 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal and regulatory obligations. If you request account closure, the following retention rules apply: (a) Registration and identity data is retained for a minimum period as required by applicable financial record-keeping obligations following account closure; (b) Transaction records are retained for the period required to satisfy anti-money laundering record-keeping requirements; (c) Support communication records are retained for a reasonable period in case of disputes or follow-up enquiries.
After the applicable retention period has expired, your data will be securely deleted or anonymised. Data that has been anonymised (i.e. from which your identity cannot reasonably be re-identified) may be retained indefinitely for aggregate analytics purposes.
7. Data Security
tkx8 takes data security seriously and implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and the tkx8 platform is encrypted using SSL (Secure Socket Layer) technology. Account access is protected by password authentication and OTP verification on new devices. Our systems are monitored for unusual activity, and access to personal data within the platform is restricted to staff and systems that have a legitimate need to access it.
Despite these measures, no internet-based system can be guaranteed to be completely secure. tkx8 cannot guarantee the absolute security of your data in transit or storage, and accepts no liability for unauthorised access resulting from circumstances beyond its reasonable control. If you believe your account has been compromised, you should change your password immediately and notify us at [email protected] without delay.
8. Your Data Rights
As a tkx8 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will respond within 5 business days.
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Right of AccessYou may request a copy of the personal data tkx8 holds about you at any time.
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Right of RectificationYou may request correction of any inaccurate or incomplete personal data we hold about you.
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Right of ErasureYou may request deletion of your personal data where it is no longer needed for the purposes for which it was collected, subject to our legal retention obligations.
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Right to Restrict ProcessingYou may request that we restrict processing of your personal data in certain circumstances, for example while a dispute about its accuracy is being resolved.
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Right to Data PortabilityYou may request that we provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Please note that some rights may be subject to limitations where tkx8 has a legal obligation to retain or process your data. We will always explain the basis for any limitation when responding to a data rights request.
9. Minors and Under-21 Policy
The tkx8 platform is strictly for persons aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a user under the age of 21 has registered an account or provided personal data to the platform, we will immediately close the relevant account, delete the associated personal data, and take any additional steps required. If you are a parent or guardian and believe that a person under 21 in your care has registered with tkx8, please contact us immediately at [email protected] so that we can take prompt action.
10. Changes to This Privacy Policy
tkx8 reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this policy, the revised version will be published on this page with an updated "Last Updated" date. It is your responsibility to review this policy periodically. Your continued use of the tkx8 platform following any update constitutes your acceptance of the revised Privacy Policy. If you have questions about a specific change, contact us at [email protected].
11. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your personal data has been handled, please contact the tkx8 team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Email us at [email protected]
Your Privacy Is Our Priority
Explore tkx8 with confidence — your data is protected and your rights are respected at every step.